CASE STUDY | July 2019

Extensive Change-In-Control Operation Under Tight Deadlines

OVERVIEW

JF Professional Services (JFPS) was approached by a major convenience store chain to rapidly update and rebrand 36 locations that had recently been acquired across the U.S. The project required coordinating operations and communication between multiple teams in order to perform site surveys along with significant updates to fuel dispensers and POS systems.

THE CHALLENGE

RAPID DEADLINE

A global convenience store chain had recently acquired 36 new locations as part of an aggressive expansion strategy spreading across Massachusetts, Connecticut, New York. 

Following the acquisition, each site was on an aggressive timeline to rebrand and start thechange-in-control (CIC) process in order to minimize disruption in operations and sales. Each location needed a fuel audit and significant POS upgrades that would allow the parent company to have full visibility into each store’s operations, such as in-store sales and fuel tank readings.  

Despite being a global company with an extensive corporate structure, the client did not possess the internal resources necessary to perform the CIC operation and integrate the new sites in an acceptable time frame.

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THE SOLUTION

COORDINATION

JFPS was chosen as an outside project management contractor to lead the CIC project based on its history of delivering outstanding results for this client, particularly on complex projects with tight deadlines. 

Since the acquired locations were spread across the Northeast, coordinating resources local to that region was key to finishing the project within the desired time frame. Facilitating communication between the client, vendors, and local technicians, the team ensured that both workers and supplies arrived to each site on time.

THE OUTCOME

FULLY ONLINE

Due to efficient planning and coordination of resources, operations were completed for all 36 sites within a two-week period. Sites went online within a 4-6 hour window on construction days to minimize lost revenue and customer inconvenience.

Each location rebranded and underwent dispenser upgrades to increase security against fraud. Including POS and ATG upgrades, appropriate updates were made to give the client immediate access to sales data, tank readings, and critical compliance information. 

JFPS’s comprehensive project management skills allowed the client to seamlessly execute their expansion project with minimal application of internal resources. In a matter of days, they have increased their footprint, gained a foothold in a lucrative market and have since solidified their presence.

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KEY COMPETENCIES

PROCESS

Delivering results under tight deadlines


TOOLS

Remotely coordinating multiple teams


REPUTATION

Ability to facilitate communication for a seamless experience between client and contractors

SCALABILITY & COVERAGE

We pride ourselves on being the national leader while keeping a strong local presence. Whether you’re looking to upgrade your current facility or build a new one, we are equipped to handle projects of all sizes. All of our team members are professionally trained and specialize in the services they offer. Our partners can expect a customer-centric approach centered on adding value to the distribution, construction, service, training, and technology solutions we provide.

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